park homes policy forum
telecoms
Essential for all homes connected by wires on poles or underground.
Usually provided direct through British Telecom with permission from the site owner.
key information on this page
1 written statement
2 basic contract terms
3 'in perpetuity'
4 utilities
5 park rules
telecoms
Responsibility for telephone cabling on a caravan park is typically divided between the park owner (for site infrastructure) and the network provider (for the public network connection).
1. Park Owner/Management (Underground & Site Infrastructure)
-
Infrastructure: The park owner is responsible for maintaining the site's underground ducting and cabling infrastructure, including the telephone line from the site boundary to the connection point of individual caravans.
-
Maintenance: They are responsible for ensuring that all site utilities (gas, electricity, water, telephone) are properly maintained.
-
Installation: When a new line is needed, the park owner often mandates that cables be run through pre-installed ducting.
2. Network Provider (Openreach/BT)
-
Public Network: The responsibility for cables, poles, and cabinets located outside the park's boundary, or connecting to the site's main entry point, belongs to Openreach.
-
Damage: If damage occurs to the external telephone network outside the park’s boundary, it is usually Openreach's responsibility.
3. Caravan Owner (Inside Wiring)
-
Internal Connections: The caravan owner is typically responsible for the cabling and phone sockets located inside their own unit.